How to Make An Appointment
-Call us at (704) 868-4673. We will take your information over the telephone. Please have your credit card handy, we require pre-payment.
-Come by our clinic at 425 West Franklin Blvd., Gastonia, NC 28052 and fill out an application. We require pre-payment by cash or most major credit cards.
-We accept most major credit cards or cash. We do not accept American Express.
Pre-payment is required.
Our office hours are 9:00 AM-4:00 PM Mon – Fri. Pickup for dogs is 4:30pm and cats is 5:00pm. The office is closed during drop off and pickup. If we miss your call, please leave a message. Someone will contact you ASAP. We try to return calls by the end of each business day.
When to Come – Please be on time
Drop off your pet between 8:00 AM – 8:30AM. Please be prompt. Pick ups are at 4:30 PM for Dogs and 5:00 PM for Cats. Allow about 20 minutes for drop off and pick up.
Location and Where to Park
We are located across the street from the Gaston County Police Department and next to Oakwood Cemetery. There is ample parking in the rear of the building.
In Cool Weather – Leave Pets in Car
When the weather permits, please leave your pets in the car until you are checked in. Our lobby is very small. Also, this avoids the possibility of dogs becoming aggressive towards each other.
Cats in Carriers
Cats must be brought in individual carriers. One cat per carrier. If you don’t have a carrier, please let us know. We might be able to help. Cats become very scared in unfamiliar surroundings and will bolt from your arms, regardless of how tame they normally are.
If you cannot afford to have your pet fixed and vaccinated, please call us. We will try to help. For more information, see “Financial Assistance”.
Why do we Require Pre-Payment when you sign up?
In order to keep prices low, we ask that everyone pay at the time they make their appointment. If this is a problem for you, please let us know. We will try to work with you.
What Happens if I Don’t Come
We do not give refunds for cancellations or no shows. We do not reschedule appointments. This is necessary so that we can fill all of our appointments each day and keep our prices low.