Appointments

How to Make An Appointment

-Call us at (704) 868-4673.  We will take your information over the telephone.  Have your credit card handy, we require pre-payment.

-Come by our clinic at 425 West Franklin Blvd., Gastonia, NC 28052 and fill out an application.  We require pre-payment by cash or most major credit cards.

-Download the Admission Form and fax it to us at (704) 868-0010.  We will call you and set up a convenient appointment.  You can pay on PayPal or by credit card when we call.

-We accept most major credit cards, cash or PayPal.
Pre-payment is required.

Our office hours are 9:00 AM-4:00 PM Mon – Fri. Surgery days the office is open 9 AM-5 PM.  Please see our surgery schedule.  If we miss your call, please leave a message.  Someone will contact you asap.

When to Come – Please be on time

Drop off your pet between 8:00 AM – 8:30AM.  Please be prompt.  Pick ups are at 5:00 PM.  Allow about 20 minutes for drop off and pick up.

We have a small lobby because we devote most of our space to our patients. We apologize in advance for the crowded lobby and tight parking.  We believe the inconveniences are out weighed by the fantastic prices that we offer and the high quality of services that we provide.

 Location and Where to Park

We are located across the street from the Gaston County Police Department and in front of the Oakwood Cemetary.  Ample parking in the rear of the building and please use the back entrance.

In Cool Weather – Leave Pets in Car

When the weather permits, please leave your pets in the car until you are checked in.  Our lobby is very small.  Also, this avoids the possibility of dogs becoming aggressive towards each other.

Cats in Carriers

Cats must be brought in individual carriers.  One cat per carrier.  If you don’t have a carrier, please let us know.  We might be able to help.  Cats become very scared of the unfamiliar surroundings and will bolt from your arms, regardless of how tame they normally are may be.

Financial Assistance

If you cannot afford to have your pet fixed and vaccinated, please call us.  We will try to help.  For more information, see “Financial Assistance”.

Why do we Require Pre-Payment when you sign up?

In order to keep prices low, we ask that everyone pay at the time they make their appointment.   If this is a problem for you, please let us know.  We will try to work with you.

What Happens if I don’t Come

If you have an emergency, please call and we will re-schedule your appointment.  We do not give refunds.  This is necessary so that we can fill all of our appointments each day and keep our prices low.